Keeping your personal information secure and ensuring your understanding of how we use that information is important to us. Our goal is to help you understand how the personal information you choose to share with us through the Direct Local Eats website is collected, used, and maintained. You may review this Direct Local Eats Online Policy Statement at any time by clicking on the Privacy Policy link appearing on the bottom of one or more pages of this website.

Location Data

When you use our services, we may collect and store general location information (such as IP address). We may also collect route information and delivery pick-up or drop-off information. If you permit the app(s) to access location services through the permission system used by your mobile operating system (“Platform”) or browser, we may also collect and store the precise location of your device when the Direct Local Eats apps (including Direct Local Eats and Direct Local Eats Driver) are running in the foreground or background of your device. This information may be used to help you select your delivery address, to provide more accurate deliveries of your orders, to provide recommendations to you, and to enhance your user experience and improve the services. You can choose whether to enable the location tracking feature through the settings on your device or Platform or when prompted by the Direct Local Eats mobile apps. If you choose to disable the location feature, the driver will not receive precise location information from your device, which may compromise the accuracy of deliveries in some situations, for instance, if you are located in a large area, such as a park.

Guests and Registered Users

You can visit this website to read about our platform and company, its products and services, or other features, all without giving us any personal information about yourself. We may collect anonymous, aggregate information about how you access our website, such as IP address, referring website, domain name, time spent on the website, or web pages visited.

Categories of Information Collected

Registration Information: Some of the features on the website require registration before you can use them. If you register to use the website, you choose to provide us with certain personal information such as your name, address, email address, and telephone number. You can update registration information online. You may change your password at any time.

Service and Transaction Information: When you use a password or a similar identifier to access the website, we will recognize your identifier and may collect various categories of information about you such as information you give us, data related to your use of the website and its services, and information about your transactions, interactions, and communications with us.

Use of Collected Information

We do not sell or market your personal information or personalized data to other organizations. The personal information you provide and the personalized data you create and save on the website is used to provide better service to you and to inform you of products, services, or other opportunities that may be available. This may include disclosure of such information to employees, representatives, officers, agents, affiliates, government and regulatory entities, third parties, and service providers. Such information and data will also be used to administer our business, the website, and our services in a manner consistent with this privacy statement. If you provide us with your name, address, telephone number, or e-mail address, or have done so in the past, Direct Local Eats representatives may contact you by telephone, mail, or email.

Aggregate Information

If you anonymously visit or browse the website without registering or logging on with a username, password, or other registration code, we do not collect your personal information unless you disclose it to us (e.g., email address). We may collect aggregate, technical information that tracks site use including browser type, IP address, domain name, number or type of pages visited, and time spent on the website. We may use such information in a variety of ways, including analyzing trends, visitor interests, or to improve the website.


Direct Local Eats and its website and apps do not capture or store your credit card data. Credit card data is encrypted through a third-party merchant, following the Payment Card Industry Data Security Standard (PCI-DSS) and never shared with Direct Local Eats. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Other Sites and Services

This website may contain links to other Internet sites not under our direction or control. This privacy statement does not apply to those sites. We are not responsible for such sites, cannot control how such sites use personal information, cookies, or other data, and their representations do not apply to this website. You should always review the privacy representations of those sites that you link to before you use them, and particularly before you share personal information.


Direct Local Eats maintains your personal information and data according to strict standards of security and confidentiality. Online access to your information is only possible through a secure (SSL capable) web browser. SSL-capable web browsers support encryption technology, which helps prevent unauthorized users from viewing your account information as it travels over the Internet.


Direct Local Eats may change this privacy statement at any time. Any changes or updates will be effective immediately upon posting to this website.